What information do we collect?
We collect information from you when you email us and/or fill out a form.
Upon junk removal inquiries and request for estimates, you may be asked to provide your: name, email address, city, and/or phone number. Visitors may visit our site anonymously, however.
What do we use your information for?
Information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps increase our response to your individual needs).
• To improve our website (we strive to better our website based on feedback we get from you).
• To improve customer service (your information aids us in more effectively responding to your customer service requests and support needs).
• To process transactions:
Your information, whether private or public, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering purchased junk removal solutions and services requested by the customer.
• To send periodic emails:
The email address you provide for order processing, may be used to send you information and updates pertaining to your service order, additionally, you may receive occasional company news, updates, related product or service information, etc.
Note: To unsubscribe from receiving future emails, we include detailed instructions at the bottom of each email.
• To conduct a contest, promotion, survey or other site feature.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or transfer in any way your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also authorize the release of your information when we believe release is appropriate to comply with the law, enforce our site policies, or to protect ours or others rights, property, or safety.
What rules govern our publishing of customer reviews and testimonials?
We will not post your full name unless expressly permitted by you. We post reviews and testimonials on our site from customers on a first name, last initial basis, and include city location as our default posting format.
This policy was last modified on 04/02/2014.